Wednesday, July 26, 2006

Press 1 for English, 2 for Spanish

Due to a family situation I care not to blog about, I have spent a great deal of time recently on the phone with many businesses. From the phone company to the electric company to the bank and satellite people. It is amazing the number of choices each one gives you when you call. But have you noticed that speaking to a live person is usually not one of them? Also, the reason that you are calling is not one of them either. I did, however, discover an interesting way to get a live person every time. When you get of these menus (after pressing 1 for English of course) make a selection that either signs you up for something or adds more services. For example, for the bank I selected opening a new account and got a live person immediatley. The satellite company will answer quite quickly when you want to add programing. I hope this advice is helpful for you. If not, please press 9 to hear further suggestions.

1 comment:

CMA said...

I have also found that just pressing "0" works alot of the time. Also, if you keep pushing a number without any function (like pressing 8 and hearing "you have made an invalid selection"), eventually they transfer you to a real person.

It's okay to be tricky....your call is very important to them....